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TESTIMONIALS

Philip wrote on 8.10.2017

Many thanks to you and your colleagues for dispatching me the required drawer spare parts so promptly.  I installed them last Thursday and they are running securely and freely.

A national-franchise kitchen refurbishment company had told me that the defective drawer runners were no longer replaceable and had added onto their quotation a cost of £150 x 2 (i.e. £300!) for replacing and fitting two drawer boxes with up-to-date runners.

Consequently, I'm glad that your Company made its online presence known via my 'Google' search and very grateful for your efficient service, commencing with very helpful online guidance as to how to measure and select the correct components, right through to additional telephone advice and a successful delivery.

As you can tell, you've all saved me from being mislead by faulty advice and unnecessary expense too!

May I now wish you and your colleagues a great work-week-ahead - if that's not a contradiction in terms..!  But just think of the smiles of joy you bring to your satisfied customers...!:) 


Mr Morgan wrote on 27.06.2017 

I placed an order for 62 brushed stainless steel T Bars, various lengths on 26/06/2017, they were delivered 27/06/2017 (as promised) well    packaged, I checked all 62 T Bars, no damage.   I was also rung to check delivery had arrived.  Excellent customer service from the lady on the phone.  The products, excellent value for money.  A pleasusre to spend my money with this company.

Lesley wrote on 26.06.2017

       Just to let you know that the order arrived this morning. Many thanks for the swift despatch and excellent service.

Sue wrote on 19.02.2017

       Just a quick line to say that the rails arrived yesterday.  Thank you so much for your help with getting these to me over here (Isle of Man)

Mr Cooper wrote on 27.10.2016

       Just want to say what a great service you gave me, even though it was a small order. Great company thanks again.

Sally wrote on 05.08.2016

       Just arrived - fits perfectly! 

Unamed wrote on 26.07.2016

       Thank you so much for replacing the 31mm with the 21mm sliders. They are working a treat.  Much appreciated.

John wrote on 23.06.16

Your service, quality and delivery CANNOT be faulted... Thanks again

P. Hunt wrote on 26.05.16

Just a line to say how happy we were with the good service we have received from you.  Both our orders were dealt with so efficiently and the young lady who took my second order was so polite and helpful.  I wouldn't hesitiate to recommend your company.  Thanks again.

L. Luckett wrote on 22.03.2016

Super customer service, sent wrong item but rectified immediately without any fuss or inconvenience to me..thats how it should be. Correct product now received and it is perfect and of excellent quality...glad I found these guys online.

J. Brown wrote on 03.03.2016

I wanted to say thank you and let you know that the latches arrived this morning ahead of the meeting which was great timing, so thank you very much.

C. Satchel wrote on 29.01.2016

Having fitted the previous supplied runners, I have now ordered up another 2, really nice website and good stuff, better than the original stag.

R. Whiston wrote on 02.01.2016

Thank you for your quick service, parts fitted ok.

C. Hodgkinson wrote on 18.12.2015

Just letting you know I got my door knobs today, thank you for the fast delivery.

C. Osborne wrote on 05.12.15

Many thanks for a great service.

D. Knight wrote on 10.11.15

My order has arrived safe and sound and super quick. Thanks very much. Super service

S. Scheuregger wrote on 15.10.15

Have to say, this is refreshingly efficient to get an email from a supplier detailing a failed delivery by Royal Mail, so thank you for taking the time and care to let me know.

J. Smith wrote on 22.08.15

I would just like to say a big thank you for my recent order.  I was pleased with the communications and speedy delivery.  I have just finished fitting the handles to wardrobes and drawers and they look really lovely.  They were easy to fit and look expensive.  Thanks again.

R. Napier wrote on 18.06.15

Thank you for the prompt delivery of my order for 17mm Grooved Drawer Runner Ball Bearing 430mm MFI/Stag/Ikea Replacements - H420/68/400: they have arrived promptly and well packaged.  I am very satisfied with your service

B. Hill wrote on 14.05.15

Thank you very much, the runners arrived this afternoon and I fitted them straight away.  I am pleased with them, excellent service.

A. Bailey wrote on 20.03.15

Just to say "Thank you" for the great service I received from you on my order of earlier this week.  The part arrived very quickly and my kitchen is now back in one piece.  Thanks again!!

S. Quill wrote on 13.12.2014

Thanks so much for getting me out of the mire!!!   Having only ordered one handle instead of two and not realising until the package arrived I rang Catches And Latches.  The lovely lady answering said order the other handle online now and she would watch for the order and despatch it straight away if in stock.  As promised the package arrived the next day with URGENT written all over it in the hope that Royal Mail would take notice.  Excellent Customer Service, very very happy with the handles and the company.

L. Matthews wrote on 5.1.12

Soft Close Hinges and Bar Handles all arrived within 48 hours of placing my order.  Fantastic and if you are looking for advice before buying, the Customer Serive Team are very helpful.

 

M. Davis wrote on 17.12.11

My order was received by me within 3 days of placing my order. The handles are so much cheaper from this company than any other I have looked at.  Handles have transformed my kitchen. Thank you.

 

E. Frith wrote on 12.12.11

Firstly I would like to thank you for directing me to the Drawer Runners I needed and secondly they are way better than the originals.  Great all round service


 

C.Davidson wrote on 3.12.11

Have you shopped with this company yet? If not why not?  Quality items and excellent prices. Thank you, Thank you, Thank you.   You saved me time and money.

 

C. Smith wrote on 2.10.11

I just wanted to say thank you for being so helpful and to Peter from the Technical Team for sensible advice in words of one syllable.  My drawer is now restored and working better than it has for a while. 

 

D Harkness wrote on 29.6.11

Just want to say how impressed I am with your service.  I placed my order at 11pm on Monday night and goods arrived on Wednesday.  Very fast service. Drawer Runners very easy to fit and saved me a lot of money as I had originally thought I would have to replace the unit.  Would recommend you to my friends and family and will use this site again before any others.  Thanks again for a wonderfull service. Brilliant!


 

W. Hall wrote on 21.1.11

I have just received my order from you and am really pleased.  The 6 handles are a perfect match (B&Q Bar Handles) and have saved me ?17!  Many thanks, and I'll spread the word.

 

D. Manley wrote on 1.12.10

Wow, just to let you know that my order arrived by post this morning only 18 hours, yes hours, from placing on-line order.  Your website was tremendously helpful with regard to selecting the correct sizes, type etc.  No hesitation in using you again and recommending you to everyone.  Thank you very much.  A very delighted customer

 

S. Barnes wrote on 23.11.10

Order arrived this morning (only ordered it on Saturday).  Drawer Runners now fitted and working perfectly. 100% satisfied with service provided and quality of product.  Thank you very much.  Will revisit your website regularly in future to check on further products required.

 

M. Barrett wrote on 25.10.10

Thank you for sending the kitchen cabinet handles so promptly.  They are excellent and a fraction of the price asked by Homebase & B&Q. 

 

L. Koufou wrote on 10.09.10

Just wanted to say a very big thank you for your prompt and most efficient assistance regarding our recent order.  All items arrived safely yesterday.  Will definitely use your company again and will be more than happy to continue to reccommed you to others.

 

G. Jones wrote on 15.3.10

Many thanks for an excellent service. The goods arrived not only correct but also 3 days early. Well done.


 

Linda wrote on 12.3.10

Hi, just to let you know I received the cupboard knobs yesterday.  They are lovely and thankyou very much indeed. 

 

Barry wrote on 12.3.10

Received my order today ,great service,goods as described,fast delivery, thank you very much.


Mr & Mrs McDaid wrote on 9.3.10

Just wanted to let you know what fantastic service you have given, I have forwarded your web site details to my husbands work as I am sure they would use your company.  Once again many thanks, I would not hesitate to recommend your company

 

Mr Edwards wrote on 2.12.09

Thank you for my order of Breakfast Bar Chrome Legs. Can I just say the quality and service was excellent, thanks.

 

R. Davey wrote on 30.09.09

Just a quick comment on your service. I ordered on the 17th September for a pack of T bar handles. The next morning at 08:15 they were delivered ! The handles were perfect  - the price good - and the service excellent. Very many thanks

 

J. White wrote on 21.09.09 

After several really informative phone conversations, I placed my order for 39 Jupiter handles and 10 Jupiter Knobs on Friday. Today, Monday, they arrived first thing - very quick! But better still - THEY ARE ABSOLUTELY GORGEOUS!!! A really PERFECT match for my Ivory Eggshell painted kitchen cabinet doors; they are so heavy and chunky. I AM SO PLEASED WITH THIS PURCHASE. Thank you, John

 

K Jewell wrote on 04.08.09

Just wanted to let you know we recieved our foldable chrome legs that we ordered from you the weekend.  We are over the moon with them and the price was really good, we have been looking for some time now for something like this.  You were really helpful when we telephoned to enquire.  Thank you once again, pleasure to deal with you, would recommend to all that we know!, im sure we,ll get some admirer,s about are table.  Service was very easy and very quick, delivered when promised.   Thanks again


A.Willis wrote on 25.06.09 

What can I say? Gob smacked? Shocked? Impressed? Yes that's the word. Query on phone about runners. Placed small order via web same day (23rd) Runners delivered a.m. 25th.

Brilliant. Thank you to all concerned with fulfilling this order.

Best wishes